Who we are

Signet Group (Scotland) Limited is a civil engineering, groundworks and utility contractor based in Falkirk, Scotland.

Company: Signet Group (Scotland) Limited
Website: https://signetgroup.uk
Email: info@signetgroup.uk
Telephone: 07740509797
Company number: SC877772

Information We Collect

We may collect personal information when you contact us, request a quote or use our website. This may include:

  • Your name
  • Email address
  • Telephone number
  • Company name, if applicable
  • Project address or location
  • Details about the work required
  • Photographs, drawings or specifications you choose to send us
  • Any other information you provide through our contact or quote forms

We may also collect basic technical information when you use our website, such as your IP address, browser type and how you interact with the site.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Prepare quotations
  • Discuss project requirements
  • Arrange site visits or works
  • Manage ongoing projects
  • Keep business and accounting records
  • Improve our website and services
  • Meet legal, tax and regulatory obligations

We only collect information that is relevant to your enquiry, quotation or project.

Our Lawful Basis for Using Your Information

We use your information where it is necessary to respond to your enquiry, provide a quotation, carry out agreed works, meet legal obligations or support our legitimate business interests. The ICO advises organisations to identify and explain their lawful basis for using personal information in their privacy information.

In most cases, we use your information because:

We need to keep records for legal, tax or accounting purposes

You have asked us to provide information or a quotation

We need the information to carry out or discuss a contract

We have a legitimate business reason to respond to enquiries and manage projects

Who We Share Your Information With

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary, such as:

  • Subcontractors or suppliers involved in pricing or delivering works
  • Accountants or bookkeepers
  • Website hosting and email service providers
  • Professional advisers, insurers or legal representatives
  • HMRC or other authorities where legally required

We only share information where necessary and appropriate.

How Long We Keep Your Information

We keep personal information only for as long as necessary.

General enquiries may be kept for up to 24 months.
Quotation and project records may be kept for up to 6 years for accounting, tax, insurance and legal purposes.
Website technical records may be kept for a shorter period for security and maintenance purposes.

Cookies

Our website may use cookies to help it function properly and to improve user experience.

Cookies are small files stored on your device. Some cookies are necessary for the website to work. Others may be used to understand how visitors use the website.

You can control or delete cookies through your browser settings.

Contact Forms

When you submit a contact form or request a quote, the information you provide is sent to us so we can respond to your enquiry.

Please do not send sensitive personal information through the website unless it is necessary for your enquiry.

Your Data Protection Rights

You have rights over your personal information, including the right to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information in certain circumstances
  • Ask us to restrict or object to how we use your information
  • Withdraw consent where consent is the basis for processing

The ICO confirms these rights include access, rectification, erasure, restriction, objection and data portability in certain circumstances.

How to Contact Us

To ask about this privacy policy or how we use your personal information, contact:

Signet Group (Scotland) Limited
Email: [your business email]
Telephone: [your business number]

How to Complain

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office. The ICO recommends that UK organisations tell people they can complain to the ICO if they have concerns about how their information is used.